Privacy policy

1. Introduction

Studio De Elysian (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how your personal information is collected, used, shared, and protected when you visit or make a purchase from studiodeelysian.com (the “Site”).

By using our Site and Services, you agree to the practices described in this policy.

2. Information We Collect

When you visit or interact with our Site, we may collect the following types of information:

Personal Information You Provide

  • Name
  • Email address
  • Billing address
  • Shipping address
  • Phone number
  • Payment details (processed securely via third-party payment gateways)
  • Commission enquiry details or messages

Automatically Collected Information

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Time spent on pages
  • Referring website

This data is collected using cookies and similar technologies.

3. How We Use Your Information

We use your information to:

  • Process and fulfil orders
  • Communicate with you about purchases or enquiries
  • Provide customer support
  • Manage private commissions
  • Improve our website and services
  • Prevent fraud and misuse
  • Comply with legal obligations

We do not sell your personal information.

4. Shopify & Third-Party Services

Our store is hosted on Shopify Inc.

Shopify provides the e-commerce platform that allows us to sell our artworks and services to you.

Your data is stored through Shopify’s secure databases and systems, protected behind firewalls and industry-standard security measures.

Payment information is processed by secure third-party payment gateways and is never stored on our servers.

Third-party services we use may include:

  • Payment processors (Razorpay, Stripe, PayPal, etc.)
  • Shipping providers
  • Email services
  • Website analytics (such as Google Analytics)

Each third party has its own privacy policy governing their use of your information.

5. Cookies

We use cookies to:

  • Enable core website functionality
  • Remember your preferences
  • Understand how visitors use our site

You may disable cookies through your browser settings, but this may affect site functionality.

6. Sharing Your Information

We may share your information only with:

  • Shopify
  • Payment gateways
  • Shipping providers
  • Legal authorities (if required by law)

We do not share your information for advertising resale or marketing by third parties.

7. Data Retention

We retain your personal information only as long as necessary to:

  • Fulfil orders
  • Provide services
  • Meet legal and accounting requirements

You may request deletion of your data unless we are required to retain it by law.

8. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Withdraw consent
  • Object to certain processing

To exercise these rights, contact us at:

📧 info@studiodeelysian.com

9. International Transfers

Your information may be transferred to and processed outside your country of residence, including in Canada and the United States (where Shopify operates).

By using our Services, you consent to this transfer.

10. Data Security

We take reasonable technical and organizational measures to protect your personal information.

However, no system is completely secure, and we cannot guarantee absolute security.

11. Children’s Privacy

Our Services are not intended for individuals under 18 years of age.

We do not knowingly collect personal data from minors.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

Updates will be posted on this page with a revised “Last updated” date.

13. Contact Information

If you have questions about this Privacy Policy or your personal data, please contact:

Studio De Elysian
📧 info@studiodeelysian.com